Just wanted to post my disdain for Next Card. They have charged me fee after fee for the last year. I called and asked about my account and they said if I paid the balance off I would be waived all my fees over the last year. Of course, I did and now they say they can't waive that much money nor do they have a note saying I called. I am FURIOUS!!! I wouldnt have bothered paying it off if I knew this would happen!!! I can't believe a national company could be so devious and wrong.
Yes, and they said it didnt matter, b/c it was my word against his and there was nothing I could do!! UGHH
I think my fealings raise to the level of HATRED for them!! I had some major problems at the begnning of this year, they LOST a payment that I mailed for almost 2 months...they charged me late and over-limit fees from this. I finally got them to waive those fees. Then I applied for a credit limit increase, and they said NO due to the delinquincies on my account (ALL OF WHICH THIER FAULT). Now last month I paid with the on-line system. I paid on the 14th and the payment was posted on the 16th...1 day AFTER my due date. I paid the entire ballance. They not only will not waive the $29 fee (they said they had already waived all the fees they will waive...DUH, it was thier fault!!!) but they will not give me the rewards points for that month because it was ONE day late!! I told off the rep today, and as soon as I pay off my next payment, that's IT for them!! I would close it, but I want to keep the tradeline open till my other cards age and since my newest (AMEX) does not report a credit limit, I need it for my ratios. Once I get the other cards in shape, THEY ARE GONE!!! Shanna
If you look at epinons.com you will see that many many people have had this same exact problem with them. I just can't believe how they are ripping people off and still getting away with it, its ludicrious!!!