I love AMEX cust svc!

Discussion in 'Credit Talk' started by faztcobra, Sep 18, 2003.

  1. faztcobra

    faztcobra Well-Known Member

    This is the 2nd AMEX card I've ever had...1st one was actually an expense card where I work and never had to use cust svc for anything - just took care of everything online. Well, I had to call cust svc today and these guys are nothing but professional! They rock. I just feel sorry for them because their "programmed" to be nice. I know what it's like to work in a call center environment, so I feel for them. Anyway, I just wanted to say that I see what sets AMEX apart from the crowd. What other cards have this type of cust svc?
     
  2. willgator

    willgator Well-Known Member

    check out amexsux.com for their perspective
     
  3. GEORGE

    GEORGE Well-Known Member

    I have been LIED TO BY AMEX...

    3-4 HARD TO SPIN-OFF CREDIT LIMIY TO MAKE A SECOND ACCOUNT...was supposed to be HARD FREE

    Asked for 7.99% BLUE..."YOUR CARD DOED NOT QUALIFY"...or "WE DON'T HAVE THAT RATE" or "GO AHEAD AND APPLY, I'M SURE YOU WILL GET IT"

    I FINALLY GOT MY FIRST CREDIT LIMIT INCREASE IN 4 YEARS (ON DELTA--THE SPIN-OFF CARD)
     
  4. dogman

    dogman Well-Known Member

    It cracks me up how the Delta Card is really the SPINOFF CARD. :)

    GEORGE - yes - it will be interesting to see if AMEX ever preapproves me for anything - other than their crappy insurance or baggage plans....

    You and I both know perfect payment history is only one factor LOL

    aarff - dogman
     
  5. GEORGE

    GEORGE Well-Known Member

    WHAT ARE THE "OTHER" FACTORS FOR AMEX???
     
  6. RichGuy

    RichGuy Well-Known Member

    Re: Re: I love AMEX cust svc!


    Income
    Balances
    Utilization
    Inquiries
     

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