Promises promises promises.. The rule I broke was "get everything in writing" background: I had a medical collection of $48 believe it or not. The hospital when I went to the emergancy room somehow got the wrong information about me (wrong mailing address and No insurance) instead of dealing with the CA I contacted the Billing manager and she said because I did have insurance at the time and the fact that the hospital got the wrong info on me that she would have the tradeline removed once she receive the claim on my insurance... Ok.. so a month later I contacted the CA and tyhey have no such knowledge of it.... DAMMIT!!!!!!! I did the same thing with a much higher collection account of 1400 and thankfullt the billing manager of the emergancy room followed through.. I got a letter mailed to me as well as a UDF.... but it seems now I am screwed with the 48 dollar deal.. I am going to start making some phone calls GOSH DAGNAMMIT!!!! let this be a lesson to you all GET IT IN WRITING OR DIE!!! BruhHAHAHAHAH
to whom it may concern I would be willing to pay for a copy or your universal data form for my own records to see how yours compares to mine, with all of your vital info deleted of course. Mike. randallflagg70@hotmail.com
So did they get paid??? Contact your ins. co. and find out when the claim was submitted. If it didn't happen within 90 days of service it's easy to show it's THEIR fault. Also if they failed to properly process your correct address, which you either gave them at the time of service OR sent them IN WRITTING if you moved, then that is a BILLING ERROR. Be sure to read the FCBA. If all this fails, here's plan B; This is a circumstance where the often misused Estoppel letter is appropriate. 3 components of estoppel must be present; There was an agreement between you both. You acted in good faith upon that agreement. Now they've breached their end of the bargain. When you acted in good faith upon the agreement it has turned out to be in your detriment because of their breach. Send it to them and demand they follow through with the agreement made. If they fail at this point you'll have to sue. Breach of contract and unfair, deceptive acts & practices. hth
Yes they did receive the claim after 12 months of the service.. I gave them my address when I checked in the Emergancy room. I wrote a letter through PFB and filed a BBB complaint against the billing department of the hospital. I will send something to the collection agency as well. All of this nonsense for $48.00 thanks for you input...
OH By the way I ended sending the PFB and BBB letter because thsi past friday I called the collection Agnecy to follow up on what was going on. The CA told me that the billing manager of the hospital called in the verify with them that the account was paid however no mention of deletion was ever discussed so now the collection account will be updated to paid. The Billing Manager on 3 occasions assured me that this tradeline was going to be deleted. She seemed nice about it but now I am PISSED OFF... She LIED!!!! all of my complaints is direcetd to her and the billing dept of the hospital but now I need to start attacking the Collection Agency.. I get the estoppel letter is the way to go as explained...
I had a similar problem. If you want to be nice, call the billing manager and ask her to have a conference call with a supervisor at the CA. You should be able to get it worked out. Ask for a fax and get it before you hang up. If you don't want to be so nice, send the billing manager an intent to sue and cc the hospital president, AMA, Attorney General and the BBB.
Hmmm~ I would say that the CA is lying before I said the the billing dept. manager lied. Either she forgot to mention it or she did mention it and they chose to ignore her wishes about the reporting of the info. Either way, I conference call should clear this up.
