HI, I submited a investigation paper to TransUnion disputing 2 items. Aparently at the time the only verrified one and never the other. Now their time is up, I called last week because 30 days had passed since the dispute and the item was not adressed and it was still on the credit report. The guy on the phone told me he would have a copy of my letter pulled and if it was listed on the letter they would remove it. Now a week after that conversation i called them again, they are showing the item as being disputed but have not removed it, instead they are triying to get validation. She said that she see the letter being requested but com on a week to get a office paper from one end to the other? What should I do, they are past their 30 days and they are now triying to validate the debt.
write them a new letter, with a copy of the original, telling them they have violated the FCRA by not investigating or deleting and you are demanding it be deleted.
