Identity Guard

Discussion in 'Credit Talk' started by Shantel, Jul 18, 2001.

  1. Shantel

    Shantel Well-Known Member

    Anybody notice that their monthly fee has gone up $1?
  2. Saar

    Saar Banned

    No, I'm a new subscriber. But I did notice their pulling TU puts a HARD inquiry.

  3. Mist

    Mist Well-Known Member

    Wait a minute. I signed up and I didn't know about the hard inquiry. I have a report dated the same day I signed up and it does not show although it could have been generated earlier in the day. I'm mad already at TU and Identity Guard because I was told by a phone rep at TU that the only way to get my score was to get it online. I looked, page by page, link by link, for a way to do it and the only option was IdentiyGuard. Now I see that the so called score is a joke and is 80 to 100 points too low. Also, I happen to know that changes were made on my file between the time I signed up for Identity Guard and now. They are supposed to send an alert (I have mine going to my cell phone) when changes are made. Well, guess what. NO Notice. Has anyone else had these problems and if so have you gotten them resolved? It's after 6pm here now so I'll have to wait and call them tomorrow.

    GEORGE Well-Known Member

    If you get a HARD for requesting your credit report, just dispute it!!!

  5. Saar

    Saar Banned

    TU won't accept inquiry disputes. No way, no how. That's why I've asked everyone to file online FTC complaints. You too, George :)

  6. Cyprigirl

    Cyprigirl Well-Known Member

    I cancelled Identity guard the next day I signed up, personally I think they are the worse, but that's me.


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