I'M GETTING EXTREMELY FRUSTRATED WITH EQUIFAX. I DON'T KNOW WHAT KIND OF GAMES THERE PLAYING!!! I SENT IN DISPUTES IN MARCH. I RECEIVED A LETTER BACK FROM THEM SAYING THAT MY PERSONAL INDENTIFCATION DID NOT MATCH WHAT THEY HAD ON THERE RECORDS, SO I PROCEED TO REPLY BACK WITH A COPY OF MY SOCIAL SECURITY CARD, A COPY OF MY W-2 AND A COPY OF THE ENVELOPE FROM THE POST OFFICE WITH MY CHANGE OF ADDRESS STICKER ON IT. THE SS AND W-2 HAVE MY PREVOIUS ADDRESS ON THEM WHICH IS SHOWING ON THERE RECORDS. I REALLY CAN'T GIVE THEM SOLID PROOF OF MY ADDRESS DUE TO THE FACT THAT I JUST MOVED FEB 28TH IN WITH A FAMILY MEMBER, BECAUSE I HAVE NOT BEEN ABLE TO OBTAIN RESIDENCE BECAUSE OF THE CREDIT PROBLEMS. I ALSO RE-SENT A COPY OF THE ORIGINAL DISPUTES. WELL, I GOT ANOTHER LETTER FROM THEM TODAY SAYING THAT THEY CANNOT CONFIRM MY IDENTITY AGAIN!!!. BUT, THIS IS THE INTERESTING PART. I WENT ONLINE LAST WEEK AND BOUGHT A COPY OF MY REPORT FROM EQUIFAX. AND THEY HAVE THE THINGS I DISPUTED MARKED AS "CONSUMER DISPUTES". I ALSO CALLED THEM MONDAY AND WEDNESDAY TO ADD ON TWO MORE DISPUTES THAT I LEFT OFF MY ORIGINAL LETTER AND THEY SAID THAT THEY WOULD DISPUTE THEM. I DON'T KNOW WHAT THEY ARE DOING !! I'M TOTALLY CONFUSED. CAN SOMEONE PLEASE HELP ME ON THIS ONE!!!! KATHY
Once the investigation is complete, you'll receive updated copies of your CR. When you spoke to them on the phone, did you request a copy?
NO, I NEGLECTED TO ASK FOR THAT, BUT I'M NOT SURE NOW THAT I WILL RECEIVE ANYTHING BACK FROM THEM AFTER RECEIVING THAT LETTER. ARE YOU SAYING THAT SINCE THE REPORTS ARE SHOWING ONLINE THAT "CONSUMER DISPUTES" THAT THEY ARE CONTINUEING WITH THE INVESTIGATION REGARDLESS OF THE LETTER I GOT ? KATHY
Sounds like it. By law they have to mark it as disputed if you request it. But it doesn't make sense considering the letter you got. I did have a problem once with Discover having a different address that I never heard of before. They claimed they got it from the Post Office and that it was valid...??? Then again, I shouldn't be too surprised. Yesterday I received a resolution letter from Experian dated March 9th. It was for a dispute I started on Feb 7th... GT
YEH, ITS PRETTY WEIRD. THE 30 DAYS IS UP ON THE INVESTIGATION MAY 10TH. DO YOU THINK I SHOUJLD JUST WAIT IT OUT AND SEE IF I RECEIVE THE RESULTS, OR DO YOU THINK I SHOULD CALL THEM MONDAY AND MAKE SURE THAT EVERYTHING IS STILL IN PROGRESS?
YES! I would call and verify what is being disputed and I would ask them WHY they wont mail you a report!
