I made an appointment with a business through email. I had to cancel the appointment and emailed back to let the business know. At the same time I received more information about my appoitnment stating that I must reply back to confirm my appointment. I did not reply back being that I had already sent the other email and that replying back would mean I was confirming. Now that business is claiming they did not get my email and that I did not cancel within 24 hours therefore I owe them money. I did email them and at least three days before the appointment.The business is threatening to report me to the credit bureau. Can they do this? The only information they have on me is my name, phone number, and email address. Also all correspondence has been through email, which is obviously not the most reliable.
OK, so they want to play hardball, huh? 1) do you have a contract or some other agreement? If not, what claim do they have for money? 2) You have a record of your e-mails so you have evidence of acting in accordance with their request so they have no claim by their own rules. 3) At this point, to collect, they'll need to either take you to court or send your account to collections (so they can take you to court). If you have your evidence (e-mails) that could take some of the steam out of their claim. I haven't researched these type of claims so I can't say what the liklihood of success would be either way. 4) If they want to threaten you with damaging your credit, tell them you'll see them in court for defamation. I don't know what you signed up for, but I'm guessing whatever it was it's less than the cost of defending a lawsuit.
