Can anyone help me contact lexington and get an answer. I have been e-mailing them for the past month and can not get a response, although I have been paying them for 4 months now. Thank you to anyone.
James: I replied to this for you back on 3-30-. My original message is below.Which program did you join? They have an e-client plan that is email support only. The other plan is phone & email support. Who are you emailing (employee)? I can email my contact for you and ask that he send you an update if you like. Also, how are the reports coming along? Have you had anything removed? You should be getting updated bureaus in the mail showing the changes. Your emails and concerns should always be answered. I know that I was told e-client takes about 2 weeks for a reply. If you are not getting replies please let their management know. The contact we deal with is always very helpful. James wrote: ------------------------------- I have been paying for 3 months now and I can not get a response from them on any of the e-mails that I send. Any one have any advice?
