Need input on this. Hospital bill was sent to collection, there was never anything sent to the home as a statement requesting payment, just straight to collection agency. It was then posted on the credit report. Once the collection agency was contacted and I got date of service and name of provider I contacted my insurance company. A claim was never sent to the insurance company for payment. Once insurance company said they would pay once a claim was sent, I went back to hospital billing department and told them to send claim to ins. company. They said they wouldn't and that payment needed to come from me. This does not soud right!!! Please I need input.
I'm not an expert on medical collections (or anything else for that matter), but I think there might be an issue with the medical provider not sending the bill to your insurance in a timely manner. Good Luck!!!
Was the medical provider "in-network" at the time the services were provided? In other words, were they under contract with the insurance company to accept agreed amounts for services, and to file claims in a timely manner? Did you provide your insurance information to the medical provider at the time of service?
