Mr Cooke, Not CEO Richard Fairbank

Discussion in 'Credit Talk' started by BurnaDebt, Apr 2, 2002.

  1. BurnaDebt

    BurnaDebt Well-Known Member

    Showing more of my newbie ignorance-- How do you get a CAP 1 letter through PFB to be addressed to Mr. Cooke instead of:
    Richard D Fairbank, CEO
    Capital One Financial
    2980 Fairview Park Drive
    Suite 1300
    Falls Church, VA 22042
     
  2. mel

    mel Well-Known Member

    You can't. Mr. Cooke is in the Executive Office, which reviews the correspondence addressed to Mr. Fairbank. Go ahead and send it, someone in the exec office should respond. I sent a PFB yesterday to Cap1 yesterday and got a response within the hour.
     
  3. lynn112

    lynn112 Well-Known Member

    I got a credit limit increase using PFB within a couple of hours.I was shocked to find it because they just increased it without emailing me....
     
  4. laurie33

    laurie33 Well-Known Member

    I just checked my cap one account since I PFB them too, and they increased my limit too without a word from them. Shocking. It's still only $500 but that's better than $200 LOL.
     
  5. ted75

    ted75 Well-Known Member

    Mr. Cooke's email address?

    Here's another "perspective"...

    I've seen the Exec Office's phone number posted in numerous posts...but, I haven't seen a direct email address.

    Does someone have Mr. Cooke's email?

    (thinking out loud) Then again, I don't know if Mr. Cooke will be inundated with tons of emails if it gets published...remember an old post regarding his "privacy"...


    TIA,

    Ted
     
  6. marci

    marci Well-Known Member

    Re: Mr. Cooke's email address?

    webinfo@capitalone.com will get to Mr. Cooke, but you should address it to him.
     

Share This Page