Discussion in 'Credit Talk' started by janritch, Aug 22, 2003.

  1. janritch

    janritch Well-Known Member

    I went to planet feedback to send a letter to Mr. Cooke regarding removing a 30-day late. I went to payment/billing,typed the question and my letter wound up being forwarded to Richard Fairbanks CEO? I chose not to send the letter because I want to be sure it gets to the correct dept. Does Mr. Cooke respond to Richard Fairbanks's Email? Thanks,Janet
  2. IrishDiva

    IrishDiva Well-Known Member

    Yes - he is usually the person who responds - there's another gentleman who may respond and from what I've seen here on this site he's pretty good also. I've only had 2 dealings with Mr. Cooke and he's come through for me!

    good luck!
  3. lostinoz

    lostinoz Active Member

    what other types of services can Mr Cooke help with? isn't he with Cap 1?
  4. IrishDiva

    IrishDiva Well-Known Member

    Yes - he's with Cap One.
  5. janritch

    janritch Well-Known Member

    thanks guys!!

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