Mr. Miller is at Cap One!

Discussion in 'Credit Talk' started by Cyprigirl, Jul 10, 2001.

  1. Cyprigirl

    Cyprigirl Well-Known Member

    I just wanted to update the board that Mr. Miller is still working at Cap One.


    I am going to talk to him this morning I will keep the board posted of my results.


    Cypri:)
     
  2. jmart

    jmart Well-Known Member

    What is his contact information again?

    I have a settled account (settled at 50% -- $750 of $1500) at Cap One.. It shows a Settled Account on my CR--R9. I'd like to try to pay the remaining balance in return for a Paid As Agreed rating..

    Thanks!
     
  3. Cyprigirl

    Cyprigirl Well-Known Member

    The best way is to write to the CEO via Planet feedback and MM will send you an e-mail and he will provide you with a number to reach to reach him.


    Good Luck!

    Cyprigirl:)
     
  4. jmart

    jmart Well-Known Member

    Thanks, Cyprigirl! I'll try that.. Do you think I have a decent chance of getting this accomplished? I "settled" the account almost 2 years ago..
     
  5. Cyprigirl

    Cyprigirl Well-Known Member

    I don't know jmart, Cap One is pretty tough, was it a secured card or unsecured account?

    Cyprigirl:)
     
  6. jmart

    jmart Well-Known Member

    It was an unsecured account.. I really have no motivation to pay this if they won't agree to make it listed as Paid As Agreed or Paid.. It's currently marked as Settled in Full..
     
  7. Jim

    Jim Well-Known Member

    Cyprigirl,

    Did you get through to Mr. Miller yet?

    The reason I ask is that I am thinking about contacting him again. I need to decide if I should write a letter to him or just call him back. I am not sure of the Cap One protocol.

    Mr. Miller assisted me some months ago but somewhere I picked up the impression that he responds only to letters sent to the Executive office - not telephone calls from people he has spoken to before.

    Can you give me any insight?
     
  8. chriscraft

    chriscraft Well-Known Member

    Jim, you should be able to contact Mr. Miller directly. Over the past couple of months, I have been working with him on repaying and deleting a couple of old Cap One charge-offs I had and re-establishing a new account with them. I call Mr. Miller directly from time to time to update him on my payment progress and to ask favors of him. He is a nice man and always seems to remember who I am when I call.

    I'd say to just give him a call directly and not worry about going through the Executive Office first.
     
  9. gcv1sytl

    gcv1sytl Member

    Do you have Mr. Miller's address or fax number?.
     
  10. chriscraft

    chriscraft Well-Known Member

    I only have Mr. Miller's telephone number, which is the same number as Capital One's Executive Office. That number is (800) 955-1455. Call and ask for Mr. Miller in the Consumer Advocate's office and they'll put you through to him. From my experiance, he is one heck of a good guy, let me tell you.
     
  11. Cyprigirl

    Cyprigirl Well-Known Member

    Yes Jim, I was able to talk to him and he is working on it for me.
    I went thru PF, I felt more comfortable that way at least he will be expecting my call instead of just popping up on him with a problem.

    He will let me know in a few days.


    Cypri:)
     
  12. gcv1sytl

    gcv1sytl Member

    Does Mr. Miller actually help with payment arrangements or reaging your account.
     
  13. Jim

    Jim Well-Known Member

    Thank you Cyprigirl and Chriscraft for your answers!
     
  14. Cyprigirl

    Cyprigirl Well-Known Member

    No problem,

    Good Luck!

    Cypri:)
     

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