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Discussion in 'Credit Talk' started by Cyprigirl, Jul 10, 2001.
I am going to talk to him this morning I will keep the board posted of my results.
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What is his contact information again?
I have a settled account (settled at 50% -- $750 of $1500) at Cap One.. It shows a Settled Account on my CR--R9. I'd like to try to pay the remaining balance in return for a Paid As Agreed rating..
The best way is to write to the CEO via Planet feedback and MM will send you an e-mail and he will provide you with a number to reach to reach him.
Thanks, Cyprigirl! I'll try that.. Do you think I have a decent chance of getting this accomplished? I "settled" the account almost 2 years ago..
I don't know jmart, Cap One is pretty tough, was it a secured card or unsecured account?
It was an unsecured account.. I really have no motivation to pay this if they won't agree to make it listed as Paid As Agreed or Paid.. It's currently marked as Settled in Full..
Did you get through to Mr. Miller yet?
The reason I ask is that I am thinking about contacting him again. I need to decide if I should write a letter to him or just call him back. I am not sure of the Cap One protocol.
Mr. Miller assisted me some months ago but somewhere I picked up the impression that he responds only to letters sent to the Executive office - not telephone calls from people he has spoken to before.
Can you give me any insight?
Jim, you should be able to contact Mr. Miller directly. Over the past couple of months, I have been working with him on repaying and deleting a couple of old Cap One charge-offs I had and re-establishing a new account with them. I call Mr. Miller directly from time to time to update him on my payment progress and to ask favors of him. He is a nice man and always seems to remember who I am when I call.
I'd say to just give him a call directly and not worry about going through the Executive Office first.
Do you have Mr. Miller's address or fax number?.
I only have Mr. Miller's telephone number, which is the same number as Capital One's Executive Office. That number is (800) 955-1455. Call and ask for Mr. Miller in the Consumer Advocate's office and they'll put you through to him. From my experiance, he is one heck of a good guy, let me tell you.
Yes Jim, I was able to talk to him and he is working on it for me.
I went thru PF, I felt more comfortable that way at least he will be expecting my call instead of just popping up on him with a problem.
He will let me know in a few days.
Does Mr. Miller actually help with payment arrangements or reaging your account.
Thank you Cyprigirl and Chriscraft for your answers!