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Discussion in 'Credit Talk' started by Erica, Oct 13, 2001.
PS, She was not late or over the limit.
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Perfect example of why you should never allow them to sign you up for auto deductions....
I would call their Customer Service number and ask to speak with a supervisor.
She NEVER signed up for auto deductions. They just did it. She sends them a check each month, doesn't even pay online. I sent her the CCB Phone directory. Any other suggestions?
Tell her to call her bank and run a retrieval request for an authorized deduction.
Then it is fraud. Tell her to call her bank and have it investigated. They will usually credit the amount immediately pending the outcome.