My friend needs help W/ CCB

Discussion in 'Credit Talk' started by Erica, Oct 13, 2001.

  1. Erica

    Erica Well-Known Member

    Cross Country Bank made an unauthorized withdrawl from my friends checking account. How should she proceed with this?

    PS, She was not late or over the limit.
  2. roni

    roni Well-Known Member

    Perfect example of why you should never allow them to sign you up for auto deductions....

    I would call their Customer Service number and ask to speak with a supervisor.
  3. Erica

    Erica Well-Known Member


    She NEVER signed up for auto deductions. They just did it. She sends them a check each month, doesn't even pay online. I sent her the CCB Phone directory. Any other suggestions?
  4. kustomkat

    kustomkat Well-Known Member

    Tell her to call her bank and run a retrieval request for an authorized deduction.

  5. roni

    roni Well-Known Member

    Then it is fraud. Tell her to call her bank and have it investigated. They will usually credit the amount immediately pending the outcome.

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