Cross Country Bank made an unauthorized withdrawl from my friends checking account. How should she proceed with this? PS, She was not late or over the limit.
Perfect example of why you should never allow them to sign you up for auto deductions.... I would call their Customer Service number and ask to speak with a supervisor.
Kev, She NEVER signed up for auto deductions. They just did it. She sends them a check each month, doesn't even pay online. I sent her the CCB Phone directory. Any other suggestions?
Then it is fraud. Tell her to call her bank and have it investigated. They will usually credit the amount immediately pending the outcome.
