I have a chargeoff from 97 for an old electric bill on my TU report. NCO is the collection agent for it. I had never heard a peep from them until I saw it on my report. I sent them an offer that I would pay it off if they would delete it from my TU report. They completely ignored my offer and instead sent me the boilerplate collection letter. I called the number on the paper they sent me and spoke to Miss Customer Service. Miss Customer Service: When are you going to pay this? Me: I'll pay the whole thing immediately if you'll send me a letter stating that you'll remove it from my credit report upon payment. Miss Customer Service: We can't do that. Me: You can do it, you just choose not to do it. Miss Customer Service: Are you going to pay? Me: Not without the letter. Miss Customer Service: click What's my next avenue of attack? It's only $125 but I don't want it on my report, paid or unpaid.
Try this contact info: NCO Financial Systems, Inc. John Emmons, Compliance Manager 150 Crosspoint Parkway Crosspoint Business Park Getzville, NY 14068 phone: 716-414-2100 fax: 716-404-2120 How old is this debt? Send them a validation letter(or a modified Estopple). Make them validate the debt, they are terrible at retaining account info.
