I was told to check system resources and if it was below 70%, to shut the computer down. That caused the percentage to go to the low 70"s. Questions: 1. Is there anyway to prevent having to do this? It's a pain. I can do some things but I am not that knowledgable on the computer. 2. Can I get it above the low 70's? I was told that it should be in the 80's. I have a Compaq Presario with over 320 meg of ram. When I bought it, they said one year of support. But, when I called, they said that support was $59 per call. Any help would be appreciated.