Well anyway I called one of the CRA's today and they said it has been verified, I said who did you speak to and what is the phone #? She said we dont verify over the phone we do it by computer and if the information matches up then its verified. So I said "Then you never speak one on one to a live person?" she said "no". She then gave me the address of the collection agency which is totally different than the one I was dealing with. But my question is...What do I do now? I am not hearing from the collection agency that sent me the original collection letter anymore but this account continues to show up on the credit reports, Please help with some advice, I dont know what to do. thanks.