I posted this in response to another thread but thought it could be useful for everyone: FTP Opinion A collector may not charge (the consumer) for copies of the documentation of the indebtedness mailed in response to the collector's obligations under 15 USC 1692g § 809(b). To do so could constitute an imposition of a fee or service charge in violation of Section 808(l) of the Act. The cost of obtaining documentation referred to in your letter is more appropriately a cost of doing business by the collector in the same manner as is postage and telephone charges. Mr. John D. Krisor, Jr.-FEDERAL TRADE COMMISSION
