Recently I mailed Verification letters to Sears and Direct Merchants via CMRR. Sears sent back two years of statements on a card than was over ten years old and nothing else, no contract, and a letter that states "This mailing completes the investigation on this issue" Direct Merchants sends a letter that says the information I sent is not significant enough to investigate my request. The letter requested that I contact the CRA, who would investigate with tradeline data, to facilitate DM's investigation. I gave them my name, address, and account number. I guess the want fingerprints. What is my next move?
