Official Cobalt Card email!

Discussion in 'Credit Talk' started by author_22, Oct 29, 2001.

  1. author_22

    author_22 Well-Known Member

    Dear Cobaltcard Member,

    We regret to inform you that on November 19, 2001, the Cobaltcard
    will be discontinued. Please see below for details on how this will
    in phases over the next several weeks. We apologize if this is an

    October 29, 2001
    First, as of October 29, 2001, you will only be able to load funds onto
    your Cobaltcard for emergency situations. You may continue to visit
    the Cobaltcard Web sites at and to view your card balance and card
    activity until November 30, 2001. We apologize if this is an

    Emergency funding will only be available through November 5, 2001.
    Please contact Cobaltcard Customer Service for further information
    at 888-814-9097.

    November 19, 2001
    Second, as of November 19, 2001, you will no longer be able to use your
    Cobaltcard to make purchases on the Internet or at retail locations
    accept American Express. You may visit the Cobaltcard Web sites at and to view your
    account balance and activity until November 30, 2001.

    November 30, 2001
    Third, as of November 30, 2001, the Web sites and will no longer be accessible. We
    suggest that prior to this date you print a copy of your activity
    register and statement pages for your records.

    December 10, 2001
    Starting on December 10, 2001 we will refund to you the remaining
    balance on your Cobaltcard. We will issue this refund to the funding
    source you used in your last loading transaction. If this source was a
    credit card, you will receive your refund in the form of a credit to
    credit card account by December 21, 2001. After this date, you should
    call your credit card issuer to confirm that your refund was posted to
    the account. If the last source used was a checking account, you will
    receive your refund in the form of a check delivered to the address
    registered on your Cobaltcard profile. If your address has changed
    since you enrolled for a Cobaltcard, you will need to contact Customer
    Service at 888-814-9097 to provide us with your current information.
    Please allow up to 30 days from December 10, 2001 to receive your
    refund check.

    We would like to remind you that American Express and Zowi Corporation
    will uphold the Cobaltcard Privacy Policy during and after we
    the program. For any further information, please visit the Web sites?
    login pages.

    Both American Express and Zowi Corporation thank you for your
    participation in the Cobaltcard program.


    Cobaltcard Customer Service
  2. author_22

    author_22 Well-Known Member

    What a let down! I went and used my last money at Barnes and Oh well, real AMEX is on the way.

    GEORGE Well-Known Member

    If you had a MILEAGE card or CASH BACK card, that would rip you off...IT SHOULD BE POSTED AS A PAYMENT...
  4. Cadillac408

    Cadillac408 Well-Known Member

    Yep, what a let down! Oh well....

    I did get my Delta card in the mail about FAST! :)

    Funny thing is.......they had my birth year as 1919! Ha! :))

    I must of been flying through that on-line application and it problaby said 19 __ and I probably thought I had to type in the full date XXXX so I started with 19! LOL....they corrected it. Already registered it on line. That annual fee was already on there as well!

    GEORGE Well-Known Member

    Wasn't breeze born in 1919...she is WELL PRESERVED FOR 82...

  6. Hope

    Hope Well-Known Member

    Yeah, I got that email last night, too. Boo-hoo!
    BUT, I AM encouraged about them looking into a different type of stored value card next year.

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