I was able to get through to a CSR to inquire as to why my auto loan and another installment loan was deleted. You know what I was told? The lady had no idea. She said no one there had reviewed my file since May. I asked her if no one had been in my files since May, where did the tradelines go. Her response...again, she did not know. I asked if her supervisor would know and she said no. I asked if anyone else would know and she said no as there was no indication of any activity on my file. Soooo...I ask her if something is wrong with their software. She said no, so I asked again if nothing was wrong with their software and they didn't delete the tradelines, then where were they? We went around and around you see. At any rate, I'm filing a complaint with the AG and I'm going to email their Consumer Affairs dept. and if I get no satisfaction, I'm filing suit. Not sure how far I'll get with it as there is apparently no law saying anything at all has to be reported. Screwed again! L
I was told basically the same thing, except they said that since hubby's 4 acct. had been inactive since 99 they would have been deleted. BS
