i agree w/bugman (?) - sorry if that isn't right. create the papertrail. if she supplies a bill w/bogus charges, she will need to document who and how much she paid. i would then contact those companies to see if that is accurate. she should also provide a copy of the lease agreement showing that is what you have agreed to pay. did you get your damage deposit back? they would've kept that if all this "work" needed to be done.
When I moved out the manager did a walk through and was satisfied. As far as I recall my deposit was returned. These charges are bogus. I called the old apt building and they told me I would of been charged for the cleaning if I was there less the 18 mo. And to be honest. I am not to sure if I was there 18 months or not. However, the manager did tell me the CA needs the rental agreement. And apt complex doesnt have it. but, they didnt really care either. Evidently they fired the CA. years ago.
WHOA!! Hold the wagon! "Evidently they fired the CA. years ago" -IF the debt was "assigned" to the collection agency and it has been "recalled" by the creditor, THE COLLECION AGENCY IS ATTEMPTING TO COLLECT A DEBT IS HAS NO AUTHORITY TO DO. (that tid-bit would have been helpful in the start LOL ) -IF YOU DONT HAVE AN ATTORNEY- GET ONE . IF that is the case, it goes WAY beyond a "validation" issue. I can think of a dozen other "violations" just in the federal statutes, not even concidering FRAUD and EXTORTION