orchard waives fee . . .finally

Discussion in 'Credit Talk' started by dave, May 24, 2001.

  1. dave

    dave Well-Known Member

    I called Orchard today again seeking a waiver of my annual fee. I had been told when I called three weeks ago--no way. Today, it was the same so I told the rep. to close the account. I was then transferred to retention and the fee was waived. In the past, it was waived without hesitation. Now you have to threaten to close the accounr.
     

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