OT- Anyone used New Power gas co?

Discussion in 'Credit Talk' started by QUEEN_BEE, Apr 2, 2002.

  1. QUEEN_BEE

    QUEEN_BEE Well-Known Member

    I am thinking about switching from Scana to New Power. They offer the same rate as Scana but Scana wants you to lock in to their lower rate for one year and if you change they penalize you $50.
     
  2. backspace

    backspace Well-Known Member

    New Power Love.... I was in your situation.... although i hate AGL doesn't provide service anymore....
     
  3. QUEEN_BEE

    QUEEN_BEE Well-Known Member

    backspace,

    Have you used New Power? What do you think of their customer service, billing, etc?
     
  4. backspace

    backspace Well-Known Member

    Yes, i have the right now. I've switched from 2 providers... They have great custome service. If you have a problem with your bill, they'll correct it and give you a cust sat adj... I haven't had any big problems... The only time for cust sat was when i sent the wrong check to the them. I sent 170 to association fee to them and my power bill to my association.. You'd think New Power would cash and post... Nope they actually sent my check back and allowed me to sent the paymet to them without late fee's. They actually credited me for what my payment should've been!!!!! In good faith i sent the payment in right away...... You'll love em
     
  5. JacquiG

    JacquiG Well-Known Member

    Love, I have them also. They were originally Columbia Energy (I think); they're the only gas company I've used since the deregulation. No problems here.
     

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