1. May 24, 2002 #1
   

   Hal Well-Known Member

   I submitted a PFB letter to Cap One regarding reported lates; I was laid off after 9/11 when business slowed down and missed a payment.
   
   My letter was sent 5/19. I read here that most people hear from Mr. Cooke within 0ne or two days. Should I resubmit the letter or wait a bit longer?
   
   I appreciate any ideas?

    

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3. May 24, 2002 #2
   

   ted75 Well-Known Member

   Wait a bit longer...Mr. Cooke maybe on vacation or really busy...
   
   After a week or so...try sending an email to...webinfo@capitalone.com
   
   and make it "Attention to Mr. Eugene Cooke"

    

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