Is PLANETFEEDBACK Copyright © protected? I want to copy and paste to a letter so I can send "snail mail" to DISCOVERCARD (SINCE THEY WILL PROBABLY NEVER RESPOND OR ACT ON MY LETTER).
George, If you are talking about the name planetfeedback, it is trademarked I believe. Along with their logo. If you are talking about content on their website such as a letter you want to grab a snippet from, there are different rules to Internet content and what you can and can not copy from the public domain. I believe if you copy content and add a designation of a copyright symbol © along with the planetfeedback name, you cover your bases legally but may be forced to remove the copied content if planetfeedback objects somehow. -Dave
George, Try contacting this gentleman at Discover Card: Mr. Brice Brown Executive Inquiry Specialist Card Member Services Discover Financial Services, Inc. P.O. Box 17019 Wilmington, DE 19850-7019 (302) 328-3300 ext. 2958 - 9:00 a.m. to 6:00 p.m. Mon - Fri About six months ago I pulled up Discover's corporate info on Planet Feed Back and wrote a letter to their CEO. It was forwarded to this gentleman who credited my account over $300 in late fees, over limit fees and interest. I have never spoken to him over the phone but he was very helpful. Good luck to you! Manny
MiamiBlues, would you mind going into a little more detail about your situation with Discover that this person helped you resolve? I've had a Discover card for ages, but for the last three or for years I was very sloppy with it, ended up about $1,000 over my limit and was racking up late and overlimit fees for a long time. After I started reading this board in March I saw what an idiot I was being, and I've since paid the card down under the limit and should have it paid off next month. It would be great if I could get credit back for some of the fees or even if they would consider reopening the account.
Dave, My situation was similar to yours. As a matter of fact, I am about $500 over my limit. Write Mr. Brown a letter explaining your situation. It can't hurt. As I stated earlier, he helped me and I don't see why he wouldn't help you. If you want more details you can e-mail me at mannygomez@hotmail.com. Manny
