I recently just used planetfeedback.com for both of my capital one cards and my issue with providian. Providian wont open me a new account since I previously had an account with them. Doesnt that seem odd. Anyway, we all know the hubbub with Capital One and increases. Anyway, here's my question. How long was it before you had a response and filling out the form at planetfeedback.com Thanks, Mike G.