PlanetFeedback Users

Discussion in 'Credit Talk' started by jfpruitt, Jul 12, 2001.

  1. jfpruitt

    jfpruitt Well-Known Member

    For all you planetfeedback users, I recently wrote letters to the following companies:

    FirstUSA
    Discover
    Next Card

    Can you tell me:

    1) How long they take to respond?
    2) Do they respond by mail, phone, or email?
    3) Do they normally change as requested in letter or firm with their current conditions??

    THANKS!!
     
  2. greyfox

    greyfox Well-Known Member

    I used PlanetFeedBack about 4 times, and got good results.

    1. Response time varied with the companies I complained about. It took up to 3-4 weeks for some.
    2. I got email and snail mail responses.
    3. I didn't get what I requested from DMB, but the retail companies tried to satisfy my needs.

    I found that everything varied according to the company, but I was satisfied with the fact that they all responded to PFB.

    Good Luck!
     
  3. Dani

    Dani Well-Known Member

    I wrote a letter to Discover via Planetfeedback on May 16. I still have not received a response. I finally had to send a letter to the Inquiry Specialist via mail. I'm keeping my fingers crossed that he responds.

    Dani
     
  4. tmitchell

    tmitchell Well-Known Member

    I sent a letter to Cap1 about 2 hours ago. They have already responded via email that I call them and speak with Mr. Miller.

    Tom
     
  5. GEORGE

    GEORGE Well-Known Member

    PERSONAL EXPERIENCE (PFB)...



    FIRST USA...NEVER
    DISCOVERCARD...NEVER
     
  6. Reshod

    Reshod Well-Known Member

    I did a PFB request against Chase CC after a denial and received a 1k card within a month.

    Discover!!!!!!!! NEVER

    AMEX!!!!!!2-3 Days
     

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