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Discussion in 'Credit Talk' started by Flagirl, Oct 26, 2001.
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Last week I used PFP to contact Cap 1 and recieved a response from the CA within hours.
Posters here have posted reposnse from hours to no response. I guess it depends on the company that you are writing to.
I've written to Capital One, Citibank and Providian..I wrote them at the beginning of the week.
What should I do if no one responds? Write again?
I wrote to Cap One 2 days ago around 2:30 in the afternoon. I got home around 4pm, and Mr. Cooke had already called me back in regards to my pfb letter. I sent it as a question, how did you send yours?
CapOne: usually within hours.
Citibank: a week or so.
MBNA: 2 days.
Chase: a week or so.
Providian: a week or so.
Juniper: a week
First Union: a month
Direct Merchants: two weeks
Out of that, I got what I wanted from CapOne, MBNA, Citibank, and Juniper.
I sent it as a compliment because I had heard people say that you get what you want quicker by being nice. They probably just overlooked mine cause it wasn't stated as a problem.
I sent a complement to Capital One and told them how I hoped to get their platinum card and 9.9% rate someday, as well as a credit line increase. I received a letter from them yesterday that stated I can't get a line increase/rate reduction for a few more months, but that they happily will upgrade my accounts to gold status with the same terms I have now. Not too bad, and I asked for the pretty gold card, and the rep said that's what I'll be getting!