Discussion in 'Credit Talk' started by Flagirl, Oct 26, 2001.

  1. Flagirl

    Flagirl Well-Known Member

    How long after you place feedback do you usually hear something?
  2. Mirage

    Mirage Well-Known Member

    Last week I used PFP to contact Cap 1 and recieved a response from the CA within hours.

    Posters here have posted reposnse from hours to no response. I guess it depends on the company that you are writing to.

    Best regards,
  3. Flagirl

    Flagirl Well-Known Member

    I've written to Capital One, Citibank and Providian..I wrote them at the beginning of the week.

    What should I do if no one responds? Write again?
  4. Erica

    Erica Well-Known Member

    I wrote to Cap One 2 days ago around 2:30 in the afternoon. I got home around 4pm, and Mr. Cooke had already called me back in regards to my pfb letter. I sent it as a question, how did you send yours?
  5. author_22

    author_22 Well-Known Member

    CapOne: usually within hours.

    Citibank: a week or so.

    MBNA: 2 days.

    Chase: a week or so.

    Providian: a week or so.

    Juniper: a week

    First Union: a month

    Direct Merchants: two weeks

    Out of that, I got what I wanted from CapOne, MBNA, Citibank, and Juniper.
  6. Flagirl

    Flagirl Well-Known Member

    I sent it as a compliment because I had heard people say that you get what you want quicker by being nice. They probably just overlooked mine cause it wasn't stated as a problem.
  7. matty61184

    matty61184 Well-Known Member

    I sent a complement to Capital One and told them how I hoped to get their platinum card and 9.9% rate someday, as well as a credit line increase. I received a letter from them yesterday that stated I can't get a line increase/rate reduction for a few more months, but that they happily will upgrade my accounts to gold status with the same terms I have now. Not too bad, and I asked for the pretty gold card, and the rep said that's what I'll be getting!

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