Hi! I recently sent a validation to a CBM for a Qwest Cell account. They have been sending letters since 2001. I had a cell phone and a land line with Qwest. They incorrectly charged me roaming in non-roaming areas and I disputed payment for that and paid what I really owed and, of course, my land line bill. In December of 2001 I got a collection letter from CBM with a 30 day mini-m and a dola of October 2001 and I replied disputing the validity of the debt and sent a copy of the credit balance refund that Qwest had issued me in December 2001. (I still have these documents) In January 2002, I got behind on my land line bill and Qwest sent me a disconnection notice if I did not pay. The balances included the cell and the land line. I paid ONLY the $22 for the land line to keep my phone from being cut off, because I still dispute the cell charges (I still have these documents too) Anyway, I get a package back from CBM with a stack of my phone bills from 2001 and a note stating that this is the second copy they have sent (bs) and Qwest willl verbally verify the balance. They also say that I paid Qwest $22 toward this account in February of 2002, when I actually paid it specifically to the land line account. I think they are trying to say that since I paid that I have accepted the debt?? I am about to draft another letter stating that I have already sent them proof, etc. What is the right course of action for this?
LuckyMom, Be sure to study this thread. http://consumers.creditnet.com/straighttalk/board/showthread.php?s=&postid=317495#post317495
Ah, I was just reading that thread! lol I'll also go read the "What is Validation?" thread... Those two should go to the FAQ, IMO. Thank you! Oh, I just found their "first" validation: it is a short note that says "Qwest has verified this debt and you do owe this balance."
I am also having a dispute with Qwest. I have never seen a less responsive company in my life. Nevertheless, my response when they said the same thing to me was "I don't owe it until a Judge says I owe it."
OT: Another little rant about Qwest I would never use them again, except for the fact that they are the ONLY phone service in our area. This is kind of funny, I am in collections with this cell phone deal, right, but they call all the time to try to offer me the cell phone deal AGAIN because I'm such a good customer. lol I have the most basic of basic $9/mo service to keep from paying any more money than I have to and I pay my phone bill quarterly, not exacty a "good" customer. Sales quotas, heh.
OT: Another little rant about Qwest Wait till they bill you $75.00 for returned check fees on bounced photo copies like Ameritech did me!
Re: Re: OT: Another little rant about Qwest Do a search on me: I've told about it 2 or 3 times over the years.
Re: Re: OT: Another little rant about Qwest quote: -------------------------------------------------------------------------------- Originally posted by LBrown59 Wait till they bill you $75.00 for returned check fees on bounced photo copies like Ameritech did me! -------------------------------------------------------------------------------- I'd love to hear this story! *~Luckymom~* ===================== The phone company cashed the photocopies by depositing them into their checking account at their bank. Naturally they bounced there as they weren't real checks. The phone companies bank returned all 5 of them to the phone company. When the phone company got them back from their bank they added five returned check fees of 15 dollars each for a total of 75 bucks on my next phone bill. This issue was never corrected by the phone company. ========= ====== ====== For this kind of b*** s*** Fico says I'm to pay extorted insurance premiums for auto and home insurance and deserve to be price gouged for interest rates on all loans. And people on the board wonder why I am so out spoken about the Flimflam called credit scoring and credit reporting. The END ******************** L.Brown 59
Re: Re: Re: OT: Another little rant about Qwest Yes it is but what's more insane is the phone Co.adding $75.oo to my phone bill for returned check fees. How can that be justified when there weren't any checks?
