"PRICELESS"EQ slammed by CA e-mail

I received the following e-mail from CMI after Equifax had not only once. but twice "VERIFIED" my dispute. The reinvestigation was through CSC, and it it obvious by this e-mail they didn't even attempt to verify that the information reported was accurate.


From: "Sxxxy Bxxxxm" <sxxxxxm@thexxxxxp.com>
To: "t man" <xxxxxxxxx@yahoo.com>
CC: "Bxxxxx xxxxd" <bwxxxxxrd@xxxxx.com>, "Cxxxx Fxxxxy" <cxxxxy@xxxxxx.com>
Date: Tue, 30 Jul 2002 18:43:40 -0500
Subject: Account #xxxxxxxx






Mr. T-Man,

Thank you for responding to my fax yesterday. I have completed
research on your
questions.

I contacted Equifax on the two accounts you referenced in your e-mail.
This has
turned out to be a credit
bureau error, not a CMI error. If you will notice the reference number
is the
same on both the accounts (Cox
and TCI.) Our client went through several name changes from TCI to
Multimedia
to Cox and the number assigned
to your report is our reference number. There should NEVER be two
records on
your file with the same
account number. Typically these two accounts would be updated as one.
As an
additional point, I'm unsure as
to why the Equifax did not resolve this issue when you disputed with
them.

The account has now been resolved as I have had the TCI account DELETED
from
your report. Please use this
e-mail/fax as confirmation of that fact. CMI does ensure that correct
reporting
of accounts are
transmitted to the credit bureaus. Unfortunately, we can not be
assured that
the credit bureaus will always update the
accounts as requested; however, please be assured we will always work
with the
customer to ensure accurate reporting.

On the part of CMI, there is no account at CMI in your name for TCI
collection
of an unpaid balance of $407. The only account
we are showing is the Cox account which was submitted to us for $557.16
(which
includes equipment.) The equipment
was returned on September 19, 1998 which left a balance owing of
$136.66 for
services.

I am unclear as to whether or not you are disputing the validity of
this debt.
In previous correspondence, which you say
in your e-mail you received, CMI has provided you the date the account
was
opened, social security number used to
open the account and the service address as well as the history on the
account.
Our client, Cox Communications, has
also requested that if you never resided at the service address (1124
Fremont
St., #A, Manhattan, Kansas) to please
provide verification of such in the form or a utility bill or lease so
they can
take care of this matter for you.

I will look forward to hearing from you so that matter may be totally
put to
rest.

Sincerely,
xxxxxxxxxxxx
Manager of Customer Care
The CMI Group
9xx-8xx-4xx1

 

I also sent a copy of this to EQ through PFB.