Each time I call, I am told that the APR cant be reduced, but no one can tell me why. Apparently, they "system"wont let them offer me an APR reduction but doesnt give a reason. I know many people with Providian accounts, and they get increases fairly often (every 3-4 mo) and have also called and gotten APR reductions on the spot. I want to keep the card but I am concerned that multiple reps cant tell me why the account is not open to upgrade. I want to keep this card (unsecured) but I just dont seem to be getting the opportunities other people do. The rep today confirmed that the line increase has nothing to do with the APR situation. Has this happened to anyone else?