I have had a credit card with Fidelity Federal or a Providian Credit Card for over 2 year. ALWAYS on time ALWAYS pay more then Minimum NEVER over the limit. They will not approve an increase? "we are not giving increases at this time" Has anyone else had a problem with them? Now there customer service doesn't even have an 800 number, I have to call long distance. Does anyone have any information on Fidelity Federal or Providian?? Are they going out of buisness?? HELP!! Thanks, Michele
RE: Providian or Fedelity Fed Michele, I have a Providian card and as far as I know they are not going out of business. I do know that Providian is backing a Visa card called Aria. You might get some answers at Providian.com. Providian is good about increases up to a certain limit. There could be alot of reasons why they won't give you an increase. If nothing else write them and ask for a specific reason why they declined your request for an increase. GOOD LUCK!
RE: Providian or Fedelity Fed Providians Number is 1-800-356-0011. They seem to be an alright company to me. I hope that works for you.
RE: Providian or Fedelity Fed I just closed my account with Providian after having had the card for 2 1/2 years for that very reason. My credit is soooo much better than what it was when I first got the card and yet they refused to give me an increase. So I dropped them and their puny limit. I'm going to my credit union!!!!!
RE: Providian or Fedelity Fed I've had my card for about a year and a half. I've had 3 increase in this time. See if you can speak with a supervisor about this issue
RE: Providian or Fedelity Fed Too late. It's already closed. I was tired of banging my head against the wall, and I always got the most ignorant people when I called customer service.
