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Discussion in 'Credit Talk' started by Frank, Apr 1, 2001.
Any help would be appreciated!
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i called retention and told them i was closing account because i had better offers, told her i liked the card but was crazy to keep it with lower card offers. they dropped it to 16.9 on both my cards! also gave me a 1000.00 increase on one of my cards
I have had a Providian account at 23.99% for almost four years. They never offered to lower the rate, and I never knew how easy it was to call and ask. When I did call last month, they lowered it to 19.8%, telling me they did the reductions in steps. I suspect if I had been calling all throughout the history of my account I would be at their lowest rate by now. As it is, they said I should call back in three months and I would likely qualify for the next lower step.
You'll probably need to bear with it for a while longer and then just call them. I have the three month date listed in my dayplanner to remind me to give them another try.
If you pay off the card, and keep doing so , they may be more likely to work with you on interest rate. But if you are carrying a balance and they are making out like a fat-pig on interest, why would they want to shoot themselves in the foot on their bread and butter customers.
Makes sense huh?