anyone know how long it usually takes providian to respond to PFB posts? do they respond via snail-mail or email usually?
I sent them an email 6 months ago and they have not replied to date.Hopefully, you'll have better luck.
Mark, For the best results, fax your letter to the corporate office attention Mr. Joseph Saunders, CEO. The fax number is availble at PFB. I also posted it on another thread yesterday regarding Providian. I'd post it again but I'm in the office and don't have immediate access to it. The fax should expadite your request. Good luck!
When I PF'd a couple of months ago they had a rep call me pretty quick, when they couldn't reach my hubby, she sent a letter asking him to call her. They didn't take long at all, but that was a couple of months ago....with them, who knows...
Here is the info you were looking for, Miami posted it on my thred the other day: Mr. Joseph Saunders, CEO. Shobhana Harnal, Customer Relations Specialist. Providian's corporate mailing address, telephone and fax numbers are: Providian Financial Corporation 201 Mission Street San Francisco, CA 94105 415.543.0404 415.278.6199 (fax)
Ok I tried this, will see haw far it gets me. It is a goodwill letter, so it will probably end up in the trashcan. thanks for the info all
I sent a letter earlier today PFB. I would imagine that it will take some time for a response since they are getting drowned with phone calls from pissed off customers regarding the rate hike. For which I am one! Hope you get a quick response.
