I called and the woman asked why I wanted to close my accounts. I told her that I had prime cards and did not need subprime cards now. She says according to our records you have had the Visa card for 20 months and are entitled to 16.9% interest (currently it is 23.9%). I told her I was not interested and closed the account. I know that had I not closed the account or even called, they sure as heck would not have notified me that I was entitled to a 7% drop in interest rates. They would have let me continue on paying 23.9% I want to encourage everybody to contact Providian and see if you are entitled to a better rate than what they are currently offering.