Hello all, I have an associate who paid a collection agency (they actually purchased the debt from the original creditor) it was utility debt. The collection agency will not delete. Is there a way to get the original creditor involved? say for instance the original creditor admits to sending the debt to collection in error in the first place? is there any way to have the original creditor instruct the collection agency to delete? any thoughts or suggestions on this?... tia
I think any bargaining power went out the door when it was paid. The only thing I can suggest is to send the validation letter and let them prove it was their debt. Even though it's been paid, they still have the right to ask for validation. The other possibility is to check their states law governing collection agencies and make sure they are licensed, bonded etc. if required.
