I have a question about writing goodwill letters. When going through planet feedback where should I send the letters to? There are a couple of different areas where they can go ie: Billing/Payement, Email Customer service, Finance charges, Other etc. Or Should I just send the letter by mail and If so who should I address them to? Thanks for any help!
I think what you are seeing is the subject(s) of your question. The letter's only go to one place, generally the Exec. Office of the particular company. You can fax and mail as weel, if you feel you need to. I generally send PFB and via fax, just in case.
I had success with three different creditors by sending the goodwill adjustment letters directly to them (and not via PlanetFeedback.com): 1. http://consumers.creditnet.com/straighttalk/board/showthread.php?s=&postid=125035#post125035 2. http://consumers.creditnet.com/straighttalk/board/showthread.php?s=&postid=143754&#post143754 Doc
