Hi! If i have sent a cease and desist letter to Alliance One asking them to communicate with me through mail only, adn they are still calling, what can i do?? I talked to them today and i said i sent you this, i know you got it and you still call! ONLY THOUGH MAIL and the lady put a supervisor on the phone. I told her the same thing. She said we do not have that documented. I said well i know you got it. Then she starts asking me why i want her to only send through mail???? I just hung up on her, but this is really pissing me off and i want to know what i can do to make them stop! Thanks for any suggestions you can give me!
If they refuse to obey the law then you have to sick the law on them-sue. But catch them in quite a few violations to make a good case, one that they can't wiggle themselves out of. I would send the C+D again, via mail and fax (if you have a fax number). Are you in a one-party consent state (to record calls)?
As is customary with these people, if you can't PROVE they got it then they didn't get it. It's truly that simple. Fax one from a 3rd party fax and keep the receipt. Then follow it up with a copy via CRRR. Then wait and they will call again I'm sure. That's when you'll have them dead to rights. I had one CA call to "discuss the phone C&D".
