I read a long time ago about how to summerize conversations and send the CA a copy but cant remember whats its called can someone point me in the right direction please. I also wanted to get some advice about when a CA sends incomplete validation two months after the request and starts to call again. I just made out another letter requesting validation again and that there validation was incomplete is more i should do? they also have attempted to collect on three occasions since sending the wrong validation is this considered trying to collect a debt after when they are not allowed to? anyway thanks in advance.
Their position is that they sent you "validation". If you do not say otherwise, why shouldn't they proceed with collection. If their validation is inadequate, incomplete, not obtained from the OC, misidentifies the debtor, does not correctly account for the amount of debt, shows an erroneous original date of delinquency that affects SOL collectability, includes fees or charges not allowed by contract, or has other discrepancies that may affect what is collectable, notify them specifically what is lacking, and request that they provide complete validation.
