I have a few questions and wondering if anyone has had any experience with a situation similar to mine. I was recently laid off and my wife was in a similar situation where her hours were reduced to a point that she had to search for another job. I have since found a new job and in the meantime we've fallen behind with our mortgage and car payments. I haven't had much luck on the phone with the creditors with any sort of deferment or having them work with us any. I'm curious to know if anyone has had luck with sending a letter rather than having a phone conversation with the following creditors: Wells Fargo Financial - Car Loan Americredit - Car Loan Upland Mortgage - Home Loan I'd really appreciate any feedback or examples. I've used the board before to help with cleaning up my CR and now I'm back to square one since life's changes have taken place. Thank-you in advance for any input. - ORiOnKiLeR
The only problem I see with working through the mail is that the process can be slow, and if you're behind on these things you need help now. Sometimes when you can't get help on the phone, the problem isn't that the company isn't willing to help you, it's that you're not talking to someone in the company who's willing or able to help you. The collections department, for example, isn't set up to offer solutions that don't involve you doing large checks over the phone. Try the letters. It can't hurt. Just don't let that be your only strategy. Also try calling different departments within the company to find out who is able to help you. With the mortgage company, you want to find out who handles foreberance agreements. So how bad is it? Are you just a month behind, or is it more serious? Honestly, if it's really bad, you may need to look at Chapter 13 instead of getting help from these lenders.
