Losing Clients Because of Their Bad Credit? Here are Some Helpful Tips: Any Loan Officer with even a month in the origination business has experienced the complication of clients with marginal credit. Even with the dizzying array of sub_ prime products available, many borrowers cannot qualify for a suitable loan because of credit issues. When faced with this, originators are put in a lose_lose_lose situation: The borrower doesn't get the loan, the originator and the firm earn no income, and the long_term_referral and repeat_business relationship is not established. While many originators throw up their hands and simply move on to the next client, there are some proactive steps you can guide your clients through to repair their credit. By offering this guidance, you establish a helpful, trusted, long_term relationship with the client and often fund their loan even if its two months later. Here are some tips. First, give your clients accurate information. Seem obvious? Perhaps it is, but I say this because I frequently hear experienced loan officers giving inaccurate information concerning credit reporting and credit scores. The rumor mill is in full gear when it comes to this topic. One myth being disseminated is the notion that paying off old collection and charge_off accounts improves the borrower's chance of getting a loan. In general, derogatory credit remains in a consumer's credit file for seven years (Chapter 7 bankruptcies last 10 years) that's seven years from the date last active. By paying off these old accounts, the date last active changes from say, six years ago, to the current month, and the seven_year clock starts all over again. To add insult to injury, credit scores are weighted by how recent the derogatory accounts are. A one_month_old "Paid Collection" account does far more damage to a credit score than a six_year_old "Charge Off." While it may seem ironic that making good on one's obligations can hurt a consumer's credit, it does and I have personally lost loans because of this misdirected action. A client in this situation may have a couple of effective methods at their disposal. If the client has the cash available to pay off the old accounts, they should call the creditor reporting the collection account. It is important that they insist on speaking with a credit manager that has authority to negotiate settlements. Speaking with a low_level bill collector will get them nowhere. Once this individual is found, the client should offer a settlement of 70% or so (be flexible) of the outstanding balance. This offer must be on the condition that the status of the account be reported as simply "Paid", not "Paid Collection" or "Paid was 60", etc., and the date last active remain unchanged. Make sure the client receives this agreement in writing prior to making any payment. Once the account is paid, the client loses all leverage. It is important to note that the older the account is, the easier it is to negotiate such a settlement. If a settlement cannot be reached, typically the best approach is to wait until closing to pay off the account. At least this way, the file is underwritten with the older derogatory information affecting the credit score. Although conforming programs will require these old accounts to be paid off, many sub_prime programs do not have such requirements. In this case, the client should simply let the old accounts fade off the credit report with time. A common myth is the impact of inquiries on credit scores. Just this morning I heard a radio advertisement from a mortgage company with the message, "Don't use those other mortgage companies. They will pull your credit file, and every time they do it, your credit score goes down. While this scare tactic marketing may produce some business, it is absolutely incorrect and, in my opinion, unethical. Inquiries fall under the general category "Pursuit of New Credit." Also in this category is "Length of Time Since Most Recent Account Established." I can assure you that two new credit_card accounts opened last month will do far more damage to a credit score than a few inquiries. Additionally, the entire category "Pursuit of New Credit" is fourth on a list of five categories that affect credit scores (which I outline below), and is estimated to carry a weight of 20%_30% in determining a score. Simply, inquiries, unless excessive and recent, have very little impact on credit scores. Even more important is the way mortgage inquiries are now handled. First, they have no impact on a credit score for thirty days (the same applies to auto loans). Additionally, all mortgage inquiries within a 14_day period count only as one single inquiry. The aforementioned radio spot was clearly using misleading information. As promised, listed below in order of importance are the factors that impact credit scores: 1. Previous credit performance Major delinquencies Length of time since last delinquency Judgments, bankruptcies or liens 2. Current level of indebtedness Proportion of balances to credit limit Total amount owed Number of open accounts 3. Amount of time credit has been in use Age of account Length of time since account opened 4. Pursuit of new credit Time since last account opened Inquiries 5. Type of credit used Number of revolving accounts Number of finance company accounts Second on the credit_score list is the category "Current Level of Indebtedness," which includes the sub categories "Proportion of Balances to Credit Limit," "Total Indebtedness" and "Number of Open Accounts." I'll use a "war story" to illustrate. A potential client arrived at my office to apply for a conforming refinance. During the initial interview, he announced that he had "A+ credit." He knew this because he had never been late, and every credit card company in the country wanted to give him a card. What he, and most consumers, don't know is there are many factors other than late payments that affect credit scores. When I pulled his credit report, I discovered that he was absolutely correct. He had never been late, and every credit card company in the country wanted to extend him credit. Unfortunately, he had accepted nearly all of those offers. He had 32 open accounts (including 4 gas station cards and 11 department store cards), and all of the smaller accounts were maxed out. His credit score was 595, a conforming loan was out of the question, or was it? Step One: Close Accounts. Obviously the "Number of Open Accounts" was a factor in the client's credit score. I immediately instructed him to close all of the "junk" accounts, while keeping his major credit cards. (Gas station and department store credit cards can be an important part of a credit_reestablishment program; otherwise, too many of them can drag down credit scores.) He didn't have a lot of cash available so we refinanced these cards by rolling their balances into his major credit cards, and then closed the smaller cards out. This ended the "Number of Open Accounts" issue altogether. Step Two: Increase Credit Limits. This is an excellent technique, regardless of the number of open accounts. "Maxed out" credit cards can really hurt credit scores. Generally speaking, consumers that borrow every penny available to them are on the road to trouble. It is a proven risk factor. A credit card with a $5,000 credit limit and a $5,000 balance costs significant points. The same card with a $500 balance earns points. I instructed my client to call his credit card companies and request credit_limit increases. After closing most of his accounts, he only had 4 open credit cards, and three of the four creditors complied with his request _ each increasing his limits by several thousand dollars. Now we had solved his "Proportion of Balances to Credit Limit" problem. Keep in mind, this technique only works if the client does not use this new credit. All we had left to do was to sit back and wait for this new information to be reflected in his credit files. A month later, the client returned and we pulled his credit. I must confess I was amazed. His score had improved by a whopping 67 points. We closed his loan two weeks later. Normally I don't get this personally involved in my client's credit repair process. Rather, I simply give them a free copy of my booklet titled Guerrilla Credit Repair that discusses meticulously "The Five Myths of Credit Reporting," and the "10 Steps to Building A+ Credit" including the removal of old bad credit items and adding new good credit. In addition, there are special chapters on bankruptcy, divorce and student loans. This has proven to be a very effective marketing tool for me and my loan officers. For information on receiving a copy of Guerrilla Credit Repair send a BLANK email to FICO_Doctor_2@mortgagepro.par32.com The subject line and the message body must ALL BE BLANK or your message will be ignored by our SPAM filters. However the credit repair process is accomplished, your guidance to the client will not only aid in solidifying your long_term relationship, it can also get those "impossible" loans funded.
1. One myth being disseminated is the notion that paying off old collection and charge_off accounts improves the borrower's chance of getting a loan. 2. In general, derogatory credit remains in a consumer's credit file for seven years (Chapter 7 bankruptcies last 10 years) that's seven years from the date last active. By paying off these old accounts, the date last active changes from say, six years ago, to the current month, and the seven_year clock starts all over again. ****************************************** OK everything I have ever read so far on this board has said that THIS information is incorrect. 1. Negotiate for TL deletion before paying off. And you CAN get paid collection TL's deleted with some persistence. 2. Re-aging an account for making a payment is illegal. (did I pass the test?? )
Re: Re: READ THIS: BOOST FICO, reliabl srce paying off old derogs might help your chances of getting a loan from certain lenders who actually LOOK at your CR (not JUST your score). Most of them require these old accounts be paid so that there are no concerns later. They want you to be focused on paying your house payment, not worrying about some old creditor getting a judgement and garnishing you. Our mortgage lender made us pay everything off (sheesh i wish i'd have known about this board back then) but paying them wont help your scores. Try telling Psychdoc that. WRONG. Holy Lord who wrote this? Experian? lol