I wrote to the CC company also demanding an investigation/proof/copies of statements from their bogus listings which they will not be able to send me if they are honest about this screw up. This letter was my second step when it should have been my first. Then I could have easily nabbed the CRA for verifying before the supposed creditor did. Planning to send a procedures letter to the CRA but then these violations are so blatant. On the part of the CRA and the CC company. ITS time? I signed the letters so hoping no one tries to forge my sig. Did not find a sample ITS letter. Or is this a doc I must pick up from my county courthouse??? Want to know what to do re: ITS if needed at some point. My board searches have come up a bit dry.