Received this message from eloan

Discussion in 'Credit Talk' started by DaveLV, May 2, 2001.

  1. DaveLV

    DaveLV Well-Known Member

    Mr. DaveLV,
    You are right that the use of your credit report to provide your credit
    score should not have resulted in a hard inquiry on your credit report. This
    was a credit reporting agency clerical error, which they are in the process
    of correcting. The hard inquiry will be completely removed from your report
    within the next few days.

    We apologize for this error, and we are making every effort to have the
    error corrected as soon as possible. We appreciate your patience, and we
    will let you know as soon as we confirm that the correction has been made.

    If we can assist you further in any way, please call or email me.

    Thank you.


    Eduardo Pretell
    VP, Product Management
    E-LOAN, Inc.
    Tel: (925) 560-2615
    Fax: (925) 556-2683
  2. AnnMarie

    AnnMarie Well-Known Member

    Hey Dave....good going, who/where,etc did you contact to get that response--I guess I kind of assumed that they would fix it and when they did, it would be for everyone that had been effected.
    Thanks for posting that.

  3. DaveLV

    DaveLV Well-Known Member

    There was a link once you signed up to get your score that says "Tell us what you think of this service!" I clicked on it and told them. :)
  4. Jim

    Jim Well-Known Member

    Hey Dave,

    I got the same E-mail response from E-loan yesterday.
  5. Pat

    Pat Well-Known Member

    Me to

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