I've sent a follow-up fax after my discussion w/ the TU supervisor. I had explained that by law they must consider documentation forwarded to them by the consumer. That was about 2 weeks ago. Today I called again. The true credit limit was now correctly updated (Amex account), and the rep said they yesterday mailed me an updated copy. Persistence sure is the key. Saar
Saar Do you have any hard copy documentation stating that the CRA's must condsider documentation from consumers. If so, this may be a crucial link to Equifax, who refuses to accept documentation from consumers. Thanks
Re: Saar It states this in the FCRA. It also says the CRA may charge a fee to include information in your file that is not reported by the creditor. I have never heard of them doing it.