My husband had an account on his credit reports with a collection agency that was his but was paid. It should never have been sent to a collection. It was a utility, paid upon move. He disputed the account in October, 2000. They have never sent verification, in fact, they said "We will not verify this account" in a telephone call. Anyway, after many certified emails that were ignored, my husband filed a complaint with the licensing board in that state...this was in December. In early feb, the state licensing board called and said they would give them 10 days "or else." We heard nothing so we followed up with a certified copy asking what was going on. We got a call today and they said that the collection agency had asked for an extension and had until next week. Why? Why do they get 6 months to verify this?? How should we proceed?? This is ridiculous..and has been reported the entire 6 months without notice of the dispute. Thanks so much in advance!