ok, sent OC a settlement letter for less than balance owed and to update as paid as agreed and remove the lates. they agreed, cashed the check and did not update as per our agreement. i have the signed letter (which incidently I stole off this board and reworded it a bit) what do i do now?
It all depends on how long it has been. The cra's say it can take from 30 to 90 days for an acct to update. If it has been that long, then you need to call the person at the oc that signed the agreement and remind them nicely the first time, that they haven't fulfilled their agreement. If they still won't, then you will need to send them a 30 day intent to sue if not corrected letter. If that doesn't work, sue them. But I'm sure it will.