Called Equifax to let them know my current update on duplicate addresses had been missed (Not a big deal but wanted it corrected) and before I got a word out the lady said, "Hold on, let me get your file" held for 2 minutes, then she came back and said. "ok, what do you need?" When I told her she almost sounded like a mixture of relieved/ perturbed. Am I flagged? I've been aggressive on some REAL errors they've made but I thought they shredded letters. Why do I have a "FILE" that they want to see before talking with me?