Spooky Equifax Response

Discussion in 'Credit Talk' started by Marie, Feb 6, 2001.

  1. Marie

    Marie Well-Known Member

    Called Equifax to let them know my current update on duplicate addresses had been missed (Not a big deal but wanted it corrected) and before I got a word out the lady said, "Hold on, let me get your file" held for 2 minutes, then she came back and said. "ok, what do you need?" When I told her she almost sounded like a mixture of relieved/ perturbed. Am I flagged? I've been aggressive on some REAL errors they've made but I thought they shredded letters. Why do I have a "FILE" that they want to see before talking with me?
  2. John Shimm

    John Shimm Guest

    They're just lookup up your information (your 'file') in their computer system. It can be slow. I wouldn't worry about it at all.
  3. Insider

    Insider Guest

    John is absolutely correct. All files are on the computer... could you imagine a paper file for every consumer!
  4. Marie

    Marie Well-Known Member

    Somehow I got nervous that they were keeping my letters and looking at them to compare old to new disputes... what I said to what I'd written, etc. Thanks, I feel better;)
  5. jamie

    jamie Well-Known Member

    I received a letter from them requesting ID that I had already sent with my first addy dispute. The requested the same ID and the letter said that any prior correspondance has been shredded...I finally had to call to get the darn thing deleted.
  6. lbrown59

    lbrown59 Well-Known Member

    is it equifax or equiflops?

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