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Discussion in 'Credit Talk' started by mt, Dec 12, 2000.
Any suggestions from you ex-sprint employees and others? Thanks!
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The sprint reps are notoriousl
Dont listen to the sprint reps. It has been my experience that the sprint reps are some of the dumbest reps I have ever dealt with. I love the service etc, etc. But many of their reps are morons. I would call back and speak with a rep or ask to be transferred to their bill dispute dept. Good LUck.
Did you pay your deposit at Radio Shack or over the phone with a representative? If the latter, I would suggest you call back and ask to speak to someone in the credit dept. Explain when you paid your deposit & how much. They may need your credit card number, but they should be able to research your deposit. It is obviously a misapplied payment. If the rep cannot assist you, ask for a supervisor.
If you paid your deposit at Radio Shack, see if you can find your receipt. There is a reference # or something like that on the receipt. The Sprint rep should be able to assist you with that. Good luck!