Anyone know if Sallie Mae is allowed to count a transfer of my loan from one of their processors to another as a brand new account? I defaulted (unknowingly) while living overseas -- trusted friend turned out to be not so good at filing deferment paperwork for me as promised. Delinquencies piled up, then SLMA moved them to a new loan servicing agent, where (since I had no clue what was going on) they remained delinquent for several more months until the loans defaulted and were picked up by the guarantor. Problem 1 - the internal transfer seems to have restarted the clock - so that the second "account" will stay on record longer than it should. Problem 2 - though it was the same loan, held by SLMA for the same period, I now have TWO accounts with delinquencies. Wow - a TWO FOR ONE deal. BUT WAIT! There's more! Problem 3 - Sallie Mae actually reported the original loan in two separate accounts - one for each semester's 50% disbursement. And of course they were delinquent over exactly the same period. So now, I have THREE accounts over which the same delinquency is reported. Anyone had such double or triple counting due to internal loan transfers? Anyone have any experience in getting Sallie Mae to clean up its mess?
Each servicer can report their experiences with the loan so yes, it is possible to have dupes for each - I have that problem. However, I am fighting with PHEAA now because when my loan defaulted and they got it, they created a new account with a brand new "opened date" so I'm not sure what's going on there.
