I sent an E-MAIL asking about the NON-EXISTANT credit limit increases, and the ROTTEN interest rate. Somebody with interest rates 0.00%-9.99% won't pay 12.90% or 15.90% or 18.90%, so why can't I get the 9.90%??? THE ANSWER~~~PLEASE CALL 1-888-755-5856 WE ARE UNABLE TO DISCUSS CONFIDENTIAL ACCOUNT INFORMATION BY E-MAIL... WHAT???????????????????? CONFIDENTIAL ACCOUNT INFORMATION??? Q~~~INCREASE MY LIMIT? A~~~CONFIDENTIAL. Q~~~REDUCE MY INTEREST RATE? A~~~CONFIDENTIAL.
They did the same thing to me when i asked for a limit increase. The # they gave me to call was the standard cust. service #, who of course denied my reuqest. I then sent another letter which was conpletely ignored.
Send it by PFB and cite the history and your growing disappointment. Maybe even a little humor -- "since I'm a wal-mart manager, I would think that earning my business would be a big plus!" Good luck- mj
